Privacy Policy

Effective date: March 16, 2026

Once I Grew (“we”, “us”, “our”) operates onceigrew.com. This policy explains how we collect, use, and protect your information.

Information We Collect

  • Child information: First name, birthday, and age — used solely to personalize the story.
  • Photos: Photos you upload of your child — used only to generate illustrations for your book.
  • Contact & shipping: Email address and shipping address — used to deliver your order.
  • Payment: Payment information is processed directly by our third-party payment processor. We do not store your card details.

How We Use Your Information

  • To create your personalized storybook
  • To process and deliver your order
  • To communicate with you about your order
  • To improve our service

We do not sell your personal information. We do not use your data for advertising.

Third-Party Services

We share limited data with trusted third-party providers to deliver our service:

  • AI providers: Child’s name, age, and photos are sent to AI services to generate story text and illustrations. These providers process data according to their own privacy policies.
  • Printing & shipping: Your shipping address and book content are shared with our print-on-demand partner to produce and deliver your book.
  • Payment processing: Payment details are handled by our payment processor and never touch our servers.

Data Retention & Deletion

Photos are deleted from our systems after your order is fulfilled. Order data is retained for a reasonable period for customer support and legal obligations. You may request deletion of your data at any time by contacting us.

Children’s Privacy

Our Service is intended for use by parents and guardians, not by children directly. We do not knowingly collect information from children under 13. The child information provided is entered by the parent or guardian for the sole purpose of creating a personalized book.

Cookies

We use essential cookies to maintain your session while creating a book. We do not use tracking or advertising cookies.

Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the email below.

Changes

We may update this policy from time to time. We will notify you of significant changes by posting the updated policy on this page.

Contact

Privacy questions? Reach us at hello@onceigrew.com.